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"Synevo" Corporate Client Satisfaction Survey

Please indicate your first name, last name, and your position.*

Please indicate your first name, last name, and your position.*

Please indicate the name of the clinic.*

Please indicate the name of the clinic.*

1. Convenience of service: The laboratory courier performs his duties perfectly, the material is collected on time and safely.*

1. Convenience of service: The laboratory courier performs his duties perfectly, the material is collected on time and safely.*

2. Speed ​​of service: How satisfied are you with the speed of our laboratory service and the timeliness of receiving test results?*

2. Speed ​​of service: How satisfied are you with the speed of our laboratory service and the timeliness of receiving test results?*

3. Accuracy and reliability of results: How would you rate the accuracy and reliability of the results obtained from the laboratory?*

3. Accuracy and reliability of results: How would you rate the accuracy and reliability of the results obtained from the laboratory?*

4. Communication and Support: How satisfied are you with the quality of our team's communication and support (timely response in case of a problem, provision of comprehensive information, professionalism)?*

4. Communication and Support: How satisfied are you with the quality of our team's communication and support (timely response in case of a problem, provision of comprehensive information, professionalism)?*

5. Overall assessment: How likely would you be to recommend Synevo to your partners and colleagues?*

5. Overall assessment: How likely would you be to recommend Synevo to your partners and colleagues?*

6. Additional comments and recommendations: Please share your opinions, recommendations, or any ideas that will help us improve our service.*

6. Additional comments and recommendations: Please share your opinions, recommendations, or any ideas that will help us improve our service.*

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